Service Prime is the Service Now for the mid-Market.  It is the only cost-effective IT management solution for the mid-market customers. 

It is only sold through selected MSPs called Master MSPs.  It is complimentary for MMSPs to use it internally or for small customers.  
Master MSPs can sell directly to large customers or sell through Operational MSPs for smaller customers. 

Unlike legacy ITSM solutions, Service Prime is highly configurable and low friction to implement it i.e. it does not require long, expensive services engagements for implementation. If you are an MSP, contact us to see how we can help you scale your business.  

Leveraging AI, we have built a dramatically simpler and more flexible IT service management platform, using agent-based automation and machine learning. Prebuilt templates and workflows accelerate the ability to automate business processes such as employee on-boarding, pro-active customer management and a host others to drive significant efficiency within the enterprise.





Enterprise Software

IT Management

IT Services

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Service Prime

Service Prime's headquarters in Irvine, CA, United States

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