Service Prime
Subbu Murthy has a diverse work experience spanning several industries and roles. Subbu'smost recent position is as the Chief Strategy Officer and Board Member at Infogen Labs Inc. Prior to this, they served as the Chairman and CEO of UGovernIT, Inc., where they created a business model for a full ERP solution for managing IT functions. Subbu also held the position of Chief Information Officer at Howard Building Corporation and BCCI, where they provided strategic guidance on IT management. Additionally, they were responsible for IT infrastructure and systems as CIO On Demand Services at UGovernIT, Inc. and QTC Management, Inc. Subbu also has experience as the CEO of SriSoft and VP and Partner at Relsys International. Subbu began their career as a System Analyst at the Jet Propulsion Laboratory, where they played a key role in the migration of mainframe systems to client-server platforms. Overall, Subbu Murthy has demonstrated expertise in IT management and strategy across various industries.
Subbu Murthy, Ph.D., obtained a Ph.D. in Information Science from Claremont Graduate University from 1989 to 1995. Prior to that, they completed an M.S. in Computer Engineering at the University of Southern California in 1977 and 1978. Subbu also earned a B.E. in Electronics from both Bangalore University and UVCE between 1971 and 1976. In terms of certifications, Subbu Murthy has acquired a certification in Java J2EE from Sun Microsystems in 2005, and they also hold an ISO-9001 certification, though the institution and specific details are unavailable.
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Service Prime
Service Prime is the Service Now for the mid-Market. It is the only cost-effective IT management solution for the mid-market customers. It is only sold through selected MSPs called Master MSPs. It is complimentary for MMSPs to use it internally or for small customers. Master MSPs can sell directly to large customers or sell through Operational MSPs for smaller customers. Unlike legacy ITSM solutions, Service Prime is highly configurable and low friction to implement it i.e. it does not require long, expensive services engagements for implementation. If you are an MSP, contact us to see how we can help you scale your business. Leveraging AI, we have built a dramatically simpler and more flexible IT service management platform, using agent-based automation and machine learning. Prebuilt templates and workflows accelerate the ability to automate business processes such as employee on-boarding, pro-active customer management and a host others to drive significant efficiency within the enterprise.