Virtual Agent (Chatbot, AIOPS and Automation) innovation for Service and Support Management

IT Management

Services

AI/ML

Information Technology

ServiceAide

ServiceAide's headquarters in San Jose, CA, United States

Wai Wong

Randall Tidwell

Jacob O'Neal

Tao Cui

Daniel Sasajima

Michael Hechler

Chandra Swarna

Bill Guinn

This department is responsible for designing, coding, testing, and maintaining software applications and systems.

Software Development

This department focuses on managing and optimizing technical processes and systems.

Technical Operations

This department ensures the quality and reliability of software products through systematic testing and evaluation processes.

Quality Assurance

The Leadership Team at ServiceAide drives strategic direction and innovation in virtual agent technology for service and support management. Comprising executives from diverse functional areas, this team collaborates to enhance product offerings, optimize operations globally, and ensure customer success, all while fostering a culture of growth and excellence within the organization. Their collective expertise guides the company's vision and execution in a rapidly evolving market.

Leadership Team

This department focuses on overseeing sales strategies, customer success initiatives, and financial operations to drive revenue growth.

Sales and Operations

This department oversees the interactions and governance between the board of directors and the organization's leadership.

ServiceAide

Org chart

Teams

Software Development

Technical Operations

Quality Assurance

Leadership Team

Sales and Operations

Board Relations

Offices

ServiceAide

Org chart

Teams

Software Development

Technical Operations

Quality Assurance

Leadership Team

Sales and Operations

Board Relations

Offices

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