Steven Severance holds a Bachelor of Arts in Public Relations, Advertising, and Applied Communication from St. Edward's University, completed in 2019. Experience includes roles as a Designer and Reporter at Hilltop Views, where Steven designed photo essays and wrote articles, and as a Server at Pizzeria Locale, focusing on customer service. From April 2022 to October 2023, Steven served as Project Manager at Ivy.ai, effectively managing multiple client implementations and generating significant revenue, and also fulfilled roles as an AI Implementation Specialist and Senior AI Implementation Specialist, developing AI chatbots and supporting customer service processes during the COVID-19 pandemic. Currently, Steven is the Implementation Project Manager at ServiceCore, with prior experience as an English Teacher at the University Studies Abroad Consortium.
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