Ann Guades is a Senior Operations Manager at ServiceFirst Call Center & BPO, where they have worked since 2022, following their tenure as Operations Manager from 2016 to 2022. Prior to that, Ann served as a Customer Service Specialist at C3/CustomerContactChannels, Inc. from 2015 to 2016. Ann is currently pursuing a Bachelor's degree in Computer and Information Sciences and Support Services at Our Lady of Lourdes College Foundation, a program they began in 2011. Ann is also a certified Six Sigma Belter.
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