Tania Wilhelm

Tania Wilhelm is a Global Operations Leader with over 18 years of experience in driving organizational growth, culture, and people strategy. They have served as a Business Development, Operations, and Human Resources Consultant from 2018 to 2022, and were the Human Resources and Operations Sr Manager at Candid, overseeing HR processes for a rapidly expanding team in Costa Rica and Mexico. Currently, Tania is the Site Director at ServiceFirst Call Center & BPO, where they lead the startup operations in the country, focusing on building foundational structures and managing operational processes. Tania holds multiple degrees, including an MBA and a licentiate degree in Organizational Behavior, highlighting their expertise in business management and human capital.