Brian Newcomb

Brian Newcomb is a certified Technical Architect specializing in ServiceNow. They have extensive experience in IT Management, having worked as an IT Management Consultant at Pink Elephant from 2012 to 2015, where they developed tailored Service Management recommendations and conducted ITIL training. Prior to that, they served as President of the Central Ohio Local Interest Group for itSMF USA and held various leadership roles at The Ohio State University, including Sr. Director of Technology, Process and Data Solutions in the Office of Human Resources from 2015 to 2022. Currently, they are a Principal Platform Architect at ServiceNow, focusing on creating exceptional work experiences using the NOW platform.