Chen Luo is a highly skilled software quality engineer with extensive experience in quality assurance and automation. Currently serving as a Staff Software Quality Engineer at ServiceNow since December 2021, Chen previously held the role of Senior QA Engineer at Synchronoss Technologies. Prior experience includes a position as Senior QA Automation Engineer at Synchronoss Technologies and QA Engineer (Automation) at CR2, where Chen developed a robust automation framework for various testing environments. Initial exposure to database management occurred during a stint with Xerox Europe, where responsibilities included troubleshooting and software updates. Chen holds a Master of Science in Network and Distributed Systems from Trinity College Dublin and a Bachelor's degree in Computing from Dundalk Institute of Technology.
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