Chris Bedi

As Chief Customer Officer, Chris Bedi is dedicated to helping customers maximize value across their entire journey with ServiceNow to accelerate business transformation. Chris brings a unique perspective and experience to the role having served as ServiceNow’s Chief Digital Information Officer from 2015 to 2024, where he led the company’s digital transformation and AI journey to drive growth and create scale.

In his role as CCO, Chris leads ServiceNow’s Chief Transformation Office and our Digital Technology and Security teams. His focus is on guiding customers through their AI and GenAI implementations and creating faster time to value on the ServiceNow Platform. In addition, Chris and the Digital Technology team are helping shape the ServiceNow Platform direction—as both a product incubator and revenue generator.

Chris is an industry thought leader on digital transformation, advanced automation, and practical AI/ML adoption in the enterprise, and works closely with many of the world’s leading CIOs to address key industry issues.

Prior to joining ServiceNow, Chris served as CIO of JDS Uniphase, where he was responsible for IT, workplace services, and indirect procurement. Before that, he held various executive positions at VeriSign from April 2002 until August 2011, including CIO. Chris began his career at KPMG Consulting where he drove global transformations across a diverse set of industries. He holds a bachelor’s degree in computer engineering from the University of Michigan.