Chuang Ma is an experienced technical professional currently serving as a Staff Technical Support Engineer at ServiceNow since December 2023. Prior to this role, Chuang held the position of Senior System Architect at Pegasystems from August 2021 to December 2023. Additional experience includes a Senior Software Engineer role at SBI Security Solutions and a Java Developer position at SBI BITS. Chuang's career began as a Software Engineer at TENJI-INFO SYS and Neusoft, where valuable skills were developed from July 2005 to March 2016. Chuang holds a Bachelor's degree in Computer Science and Technology from Northeastern University, obtained between 2001 and 2005.
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