Daniel Kim is a Sr. Inbound Product Manager at ServiceNow, where they have been since 2025, following their role as a Product Manager from 2020 to 2025. Prior to ServiceNow, they served as the Lead Client Services Manager at GreenRope Complete CRM & Marketing Automation from 2013 to 2019, where they focused on user feature requests, project task delegation, and product training. They also contributed as a Digital Alignment Analyst and Product Analyst at TargetCW from 2019 to 2020, implementing automation solutions and enhancing user experience. Daniel holds a Bachelor of Arts in Political Science and Government from the University of California, San Diego, earned in 2013.
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