Dean Lyons is a Principal Business Process Consultant at ServiceNow, specializing in IT transformations across various sectors, including Financial Services and Energy. With extensive experience in process engineering, requirements gathering, and service management, Dean has played pivotal roles in enhancing systems and improving software development lifecycles for numerous organizations. They hold a degree in Computing and Management from Loughborough University and are recognized for their contributions to the Service Integration (SIAM) Project of the Year in 2017. Previously, Dean worked in various roles from Business Analyst to ServiceNow Consultant, demonstrating a strong technical aptitude and commitment to delivering high-quality solutions.
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