Don Conley is a transformative Information Technology Leader currently serving as a Principal Success Architect at ServiceNow, where they support customers in successfully adopting the platform. Previously, Don held various roles including IT Service Manager at QEP Resources, where they enhanced organizational service management maturity, and Enterprise Service Management Process Architect at Visa, focusing on best practices in Service Management. They have a comprehensive background in ITSM and ServiceNow implementations across diverse industries, alongside a Bachelor of Science in Mathematical and Computer Sciences from Colorado School of Mines. Don is dedicated to improving employee productivity through strategic integration of people, process, technology, and partnerships.
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