Earlene Smith

Earlene Smith is a seasoned Technical Product Manager at ServiceNow, with extensive experience in leading Icertis CLM implementations and managing cross-functional development teams. Prior to ServiceNow, Earlene served as IT Manager at DISH Network, where responsibilities included building teams of Product Owners and System Analysts to support various systems, along with managing project lifecycles. Earlier career roles include Business System Analyst II at T-Mobile, and multiple positions at Sprint spanning over 15 years, including Program/Project Manager and System Analyst. Earlene holds a degree from Drury University, earned between 1989 and 1993.