Emily Rust is currently the Global Practice Leader for Customer and Industry Workflow Expert Services at ServiceNow. With over 15 years of experience, they have a strong background in consulting, specializing in Salesforce technology solutions for large organizations in various sectors, including Financial Services and Education. Previously, Emily held significant roles at Appirio, Michigan State University, and Xede Consulting Group, where they demonstrated expertise in practice growth, partner alliances, and strategic program management. They have been recognized for their critical thinking skills and collaborative leadership in driving customer satisfaction and operational efficiency.
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