Eric Feron is an accomplished product manager and business strategist with extensive experience in driving customer engagement and product success across technology and digital platforms. Currently serving as a Product Manager at ServiceNow, Eric has led the development of the Outreach app and managed a dedicated team of developers. Previously, Eric held significant positions at Google, including Global Lead for Google Cloud Communities and Head of AdWords Online Communities, where impactful customer engagements contributed to multi-billion-dollar revenue streams. Eric's earlier roles include leadership positions at companies such as eBay and Skype, alongside consulting at Sportfish.co.uk. Eric holds an MBA from INSEAD and degrees in Veterinary Medicine and Tropical Veterinary Medicine from Ecole nationale vétérinaire de Lyon and The University of Edinburgh, respectively.
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