Eric New is a Senior Software Engineer at ServiceNow, where they engage in ITSM initiatives. They previously held positions as an Associate Software Engineer at ServiceNow and Allscripts, focusing on app development and DevOps. In addition to their engineering roles, Eric co-founded a public transportation startup and worked as a radio host at WXYC from 2015 to 2018. Eric earned a Bachelor of Science in Computer Science from the University of North Carolina at Chapel Hill, where they also served as an IT Technician. They gained early experience as a Software Engineer Intern at IBM, specializing in the SAP ERP team.
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