Eric S. has a diverse background in technology and engineering, with current responsibilities as a Hardware Standards Engineer in Global Cloud Services at ServiceNow since July 2025. Prior experience includes serving as an Aerospace Propulsion Apprentice in the United States Air Force, where Eric interpreted maintenance directives and diagnosed aircraft component issues. Eric's time at Rackspace from June 2019 to August 2021 spanned multiple roles, including DCOPS Technician III and DC Operations Technician, focusing on ticket management, customer support, and hardware troubleshooting. Prior to this, Eric worked at Epsilon from April 2023 to July 2025, progressing through roles from Data Center Engineer to Senior Data Center Engineer, emphasizing the management of data center operations and infrastructure provisioning.
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