Fred Ojeda

Fred Ojeda is an experienced manager with a robust background in cash collections and order management across multiple industries. Currently serving as the Manager of Regional Cash Collections at ServiceNow since September 2019, Fred oversees a team responsible for managing accounts receivable tasks, including the collection of $1 billion, customer dispute resolution, and invoice processing. Previous roles include Manager of Order and Contract Operations at ServiceNow, where the fulfillment of sales order workflows was optimized, and Supervisor of Order Management at Proofpoint, emphasizing accurate order processing. With a solid foundation in project management from positions at Cisco and previous companies, Fred has driven operational improvements and enhanced customer experiences throughout a diverse career spanning over two decades. Fred holds an Associate in Applied Science degree with a concentration in Accounting and Business Management from Kaplan College.