Heath Skerman is an experienced professional in technology sales and IT support management, with significant expertise in leading teams and improving business processes. Notable roles include Team Leader and Manager of Service Solutions at the Department of Education and Training (Queensland), where Heath managed teams and platforms that enhanced IT service delivery. At ServiceNow, Heath served as an Enterprise Account Executive, focusing on Cloud Observability sales across the Asia-Pacific and Japan regions, and previously held various sales and account management positions in the technology and banking sectors. Key achievements include the design and implementation of a ServiceNow operating framework that improved business operations across multiple service branches.
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