James Maxted is currently a Sr. Engagement Manager at ServiceNow, bringing over 25 years of experience in information technology, including program management, cloud computing, and software development. They previously served as Operations Manager for the Defense Insider Threat Management and Analysis Center (DITMAC) at Novetta, overseeing project deadlines and providing mentorship to the operations team. James has held various technical and managerial roles at companies such as Moog Inc., CSCI, and Elastic, where they specialized in system integration, data analysis, and customer engagement. They earned multiple degrees including a Master of Business Administration from Virginia Tech and a Master of Science in Computer Science from George Mason University.
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