James Wright is a seasoned professional with extensive experience in IT service management and solution consulting, particularly within the healthcare sector. Currently serving as Sr. Manager of Solution Consulting at ServiceNow since November 2016, James leads pre-sales engineering teams for healthcare clients in multiple regions, focusing on IT operations solutions. Prior roles include Advisory Healthcare Solution Consultant, where specific attention was given to healthcare provider challenges in the southeastern United States, and Head of the Global Service Management Office at Veritas Technologies LLC, overseeing IT processes and compliance. James has a background in ITIL practices as an ITIL Process Owner at Symantec and has held various leadership positions in client services and technical support at Orlando Health and earlier, Island Government of Saba. James holds a Bachelor of Science degree in Information Systems from Pace University.
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