Jim Wright

Jim Wright is a Principal Platform Architect at ServiceNow, where they guide customers and partners in defining and delivering successful solutions. With extensive experience in IT solution design and service management, Jim has worked across both public and private sectors in the UK and Europe, including notable roles with the Foreign and Commonwealth Office and CA Technologies. They have a robust background in digital transformation and ITIL methodologies, along with certifications such as ITIL v3 Foundation and PRINCE2 Practitioner. Previously, Jim operated as the owner and director of 2SPOKE SOFTWARE SERVICES LIMITED, offering technical and solution architecture services before joining ServiceNow.