Joel Smith is an accomplished professional with extensive experience in solution consulting and enterprise architecture. Currently serving as the Director of Solution Consulting at ServiceNow since January 2021, Joel leverages Agentic AI and Workflow Data Fabric to enhance business growth and scalability for Strategic SI clients. Prior roles include Sr. Solution Consulting Manager at Workday and various positions at Kronos and SumTotal Systems, where Joel contributed to solution architecture and technical consulting. Joel holds an MBA in Information Technology from the University of Phoenix and a BS in Computer Science from SUNY Brockport.
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