John Castro, PE, is a Sr. Manager of Support Account Management at ServiceNow, a position they have held since 2013. Previously, John served in several senior roles, including Senior Director of Operations and Business Development at Ericsson, and Senior Director of Project Management at Qualcomm. They were also the President of AAC Engineering and served as Director of Launch Program Management at Cricket Communications. John holds multiple degrees from the University of California, Davis, including a Master of Science in Engineering and Bachelor’s degrees in Civil Engineering and Mathematics.
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