Jon Willis is a passionate leader in customer success and innovation, currently serving as a Principal Engagement Manager at ServiceNow. Their experience includes roles such as Senior Engagement Manager at Salesforce, where they drive business transformation across multiple industries, and Delivery Manager and Lead at PwC UK, managing complex Front Office Transformation programmes. Previously, Jon held positions like Regional Operations Manager at ICTS Europe and Project Manager at Interserve, focusing on security and logistical operations. Jon earned a BA (Hons) in Security Consultancy from Buckinghamshire New University.
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