Laszlo Balla is a Sr. Developer Advocate at ServiceNow, where they focus on building elegant, human-centric solutions that enhance customer experiences and workforce productivity. Previously, they served as a Senior ServiceNow Solution Architect at DXC Technology, helping organizations maximize their ServiceNow ROI. Laszlo also held key roles at BOMBARDIER, Zalando SE, and Oracle, where they managed IT service processes and led customer service departments. With a background in ITSM and compliance from IBM and Siemens Healthineers, Laszlo is dedicated to challenging the status quo and supporting peers in unlocking their potential.
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