Lori Johnson

Lori Johnson is a Senior Manager in Learning Strategy at ServiceNow, where they focus on integrating AI tools into instructional design and content creation to enhance learning experiences. Previously, Lori held leadership roles at GoDaddy, overseeing customer education initiatives and content development teams that empowered entrepreneurs with accessible learning resources. At Nintendo, Lori contributed significantly to knowledge management and training strategy, leading efforts to optimize employee performance and customer support. Throughout their career, Lori has demonstrated a passion for innovation, inclusivity, and continuous improvement in learning environments.