Michael Smith

Michael Smith is an accomplished Principal Product Manager specializing in IT Asset Management at ServiceNow, with extensive experience in the field since March 2021. Prior to this role, Michael served as a Senior Managing Consultant at DXC Technology, where responsibilities included team leadership and expert consultation in ITAM and CMDB. Experience also includes significant roles at CSRA Inc as a Principal IT Asset Manager, overseeing a large asset portfolio for the FDIC, and at Deltek, where project management and the implementation of asset management processes were key contributions. Early career achievements at Time Warner Cable and TEKsystems involved policy development and global asset inventory audits, highlighting a robust foundation in asset management. Michael's career began as General Manager at ABC Appliance, managing a large staff and driving sales success. Michael's educational background includes studies at Northern Michigan University.