Michael Starr is the Director of Program Management at ServiceNow, where they lead the Generative AI and Agentic AI programs, delivering significant business value through innovative governance and program structures. Previously, they served as a Program Manager for ServiceNow and held various roles at Cisco, including Agile Coach and Release Train Engineer, substantially enhancing Agile practices across multiple teams. Michael holds a Bachelor’s degree in International Business and a degree in French from the University of Southern California, reflecting a solid educational foundation that complements their expertise in business analysis and Agile methodologies.
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