Michael Taylor is a ServiceNow professional and Army veteran with a TS/SCI clearance. They have worked as a ServiceNow Technical Consultant at InSource, Inc and as a ServiceNow Developer at SOFtact Solutions, LLC, among other roles. Currently, Michael is a Senior Technical Consultant - Federal at ServiceNow. They hold a Bachelor of Science in Computer Science from Western Governors University, which they completed in 2023. Michael is dedicated to leveraging their expertise in ITSM, CSM, and leadership to provide innovative solutions for businesses and organizations.
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