Olivia Arango is a ServiceNow Certified Master Architect and technology consulting professional with over 15 years of experience primarily supporting the DoD and Intel communities. Currently serving as a Customer Success Transformation Executive at ServiceNow, Olivia specializes in enterprise operations, transformations, and transitions, focusing on improving business processes and adopting digital platforms. Previous roles include Associate Director at Accenture and Consultant at CGI Federal, where Olivia developed CMMI Level 3 processes and supported ERP functionalities. Olivia has a strong background in leading complex ServiceNow implementations and training architects to enhance client service delivery.
This person is not in the org chart
This person is not in any teams
This person is not in any offices