Oonagh G. is a seasoned professional currently serving as a Senior Change Manager for ServiceNow's Global & EU Protected Cloud Operations, where they focus on enhancing compliance and efficiency in change management processes. Previously, Oonagh held various roles, including IT Change Manager and IT Project Manager at Liberty Insurance Ireland, and was the Global Information Technology Change Manager at Liberty Mutual Insurance. Their expertise in knowledge management was demonstrated during their tenure as the Knowledge Management Regional Lead for EMEA at ServiceNow, where they championed knowledge sharing initiatives. Oonagh has a strong educational background, holding a Master’s degree in Advanced Engineering from Dublin Institute of Technology and pursuing multiple computing-related degrees from The Open University.
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