Patrick O'Brien, PMP, is a Principal Technical Curriculum Developer at ServiceNow, specializing in IT infrastructure and technical curriculum development. They hold a BS in Business Administration with a focus on Management Information Systems from the New York Institute of Technology. With extensive experience as a Project Manager at companies like Avaya and CA Technologies, Patrick has successfully managed multi-million dollar projects, developed training programs, and improved operational efficiencies. They are certified in Project Management (PMP) and ITIL, with demonstrated expertise in instructional design and virtual learning environments.
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