Christopher Puente is a seasoned IT professional with extensive experience in IT service management and technical consulting. Currently serving as a Principal Technical Consultant at ServiceNow since August 2017, Christopher has previously held roles as a Senior Technical Consultant within the same company. Prior positions include serving as a Senior Remedy ITSM Consultant at R121 and a Senior ITSM Consultant at Aim Hire Global/BMC Software. Christopher's notable achievements include designing and implementing customized IT solutions at JCPenney as a Senior Remedy Systems Engineer and developing system support access as a Remedy Engineer at Jacobs. With a solid foundation in database engineering from Ironbridge Technologies and application engineering from Computing Technologies, Christopher holds a Bachelor's of Science in Computer Information Systems from St. Leo University.
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