Rick Sharp is a Senior Technical Consultant at ServiceNow, leveraging 25 years of enterprise IT experience in areas such as IT Service Management, Infrastructure Design, and Application Development. Previously, they held roles as Senior ITSM Software Systems Engineer & Architect at TechFlow, Inc., and as Sr Service Delivery Manager at Unisys and SAIC, focusing on implementing ServiceNow for USAF installations globally. A retired Master Sergeant of the United States Air Force, Rick has also managed IT teams across various organizations, consistently delivering innovative solutions and fostering team development. Currently, they pursue multiple degrees, including an MBA in Computer Information Systems and an Associate of Arts in Educational/Instructional Technology.
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