Robert Castillo currently serves as a Senior Sales Operations Analyst at ServiceNow, where responsibilities include collaborating with Technology Workflow Solution Sales teams and implementing structured processes to support sales growth and enhance cross-functional alignment. Prior to this role, Robert was a Deal Desk Manager at Lightstep, leading a Sales Ops team during the company's transition to ServiceNow's operational platforms. Robert's experience includes a variety of sales and operations roles at Amazon, Infor, Personify Corp, Quest Media & Supplies, Micro Focus, and interBiz, with a strong background in pricing and sales management. Robert holds a Bachelor of Science in Economics from California State University, Chico.
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