Robert Fedoruk is a freelance ServiceNow architect and product manager with over 20 years of experience in IT. They have held various roles, including IT Service Manager at Hyatt Hotels Corporation, where they led a team to architect a ServiceNow deployment that saved $150,000 annually. As the founder of WolfPack Cloud Services, Robert was one of the first ServiceNow Technology Partners to publish a certified app on the ServiceNow store. Currently, they serve as a Staff Software Engineer at ServiceNow, continuing to contribute significantly to the field.
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