Roger Yang

Roger Yang is a Staff Database Engineer (SWAT) at ServiceNow, where they work on cloud database management and performance tuning. With over 15 years of experience in IT technical support across various industries in Australia, they have specialized in the ServiceNow platform and database technologies such as MySQL and PostgreSQL for the past five years. Prior to their current role, Roger spent eight years at IBM, where they held multiple positions, including Senior I/T Specialist and Data Management Specialist, contributing significantly to the development and support of complex banking systems. They hold a Bachelor's and Master's degree in Computer Science from Dalian University of Technology and Fudan University, respectively. Roger also possesses AGSVA NV1 security clearance and various professional certifications in database administration and cloud technology.