Simon Pullen is a Technical Support Architect at ServiceNow, where they focus on providing technical guidance, mentoring, and improving support processes. With experience as a Staff Technical Support Engineer and a Senior Technical Support Engineer, they have played key roles in training teams and developing automation tools. Simon also has a background in business intelligence, programming, and application development, backed by a Bachelor of Computer Science in Multimedia and Game Design from the University of Wollongong. Their previous roles include significant contributions at Hewlett-Packard and Alemba, where they designed and maintained technical solutions and provided expert support.
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