Stephen Brown

Stephen Brown is an empathetic, human-centered leader and experience strategist with over 15 years of expertise in driving user insights to shape product strategy and design. Currently serving as the Sr. Manager of UX Research at ServiceNow, they have previously held significant roles at Intel Corporation, where they led teams in experience research and design, enhancing user experiences across various platforms. Stephen has also consulted for Cambria Solutions and Deloitte Consulting, leveraging user-centered design principles to address complex business challenges. They earned an M.S. in Human Factors and Ergonomics from San Jose State University and a B.S. in Computer Science from California Polytechnic State University-San Luis Obispo.