Sumit Gupta is a Product Design Manager at ServiceNow, where they lead efforts in crafting the Employee Experience for third-party integration. With over 15 years of hands-on experience in product design, Sumit has collaborated with multi-disciplinary development teams to translate business requirements and customer needs into compelling user experiences. They hold a Master of Science in Human-Computer Interaction from RWTH Aachen University, Germany, and have previously led UX teams at Quick Heal Technologies, Cognizant, and Tech Mahindra. Throughout their career, Sumit has demonstrated a strong advocacy for user-centric design across a variety of sectors, employing skills in prototyping, user research, and product innovation.
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