Thomas B.

Principal Customer Success Executive

Thomas B. is a seasoned professional with extensive experience in IT consulting and management, currently serving as a Senior Principal Success Architect at ServiceNow since January 2022. Prior to this role, Thomas held a Senior Manager position at PwC Deutschland, where responsibilities included advising clients on business transformations, managing a global GDPR Transformation Program, and overseeing IT transformation management. At KPMG, Thomas worked as a Manager, focusing on complex IT projects, financial system transitions, global SAP upgrades, and project management. Beginning a career as an IT Consultant at ConVista Consulting, Thomas specialized in reporting and accounting services for the energy sector, working with SAP Business Warehouse and developing customized enhancements. Thomas holds a degree from HTW.

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