Thomas McGee

Thomas McGee is a Senior Solution Consultant at ServiceNow, where they focus on helping customers achieve the best outcomes with the ServiceNow Platform. Prior to this role, Thomas served as an ITSM Manager at the United States Postal Service, managing a team to support IT Change Management and the ServiceNow Platform. They have also worked as a Business Systems Analyst at Red Hat, coordinating Agile procedures, creating User Stories, and administering the ServiceNow platform. Thomas's earlier experience includes positions at Mercury Z, GlassHouse Technologies, and as a Technical Support Engineer, demonstrating a strong background in IT service management and customer support. Thomas earned a BSBA in Business Administration and Management from Appalachian State University.