Thomas Ross is a dedicated Staff Production Service Engineer at ServiceNow, where they focus on lifecycle management and capacity management for physical servers and virtual machines. With a robust background in systems administration, they have held various roles, including Network System Administrator at San Diego Data Processing Corporation and electronic instrument technician at San Diego Gas & Electric. Thomas has extensive experience in VMware design, implementation, and upgrades and is recognized as a Virtualization Subject Matter Expert. They hold a Bachelor of Science in Business Management from San Diego Christian College and have earned multiple certifications in VMware and Linux technologies.
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