Tracy Drew

Tracy Drew is a highly motivated and results-driven professional with over 20 years of experience in various customer support roles, currently serving as the Sr. Manager of Support Account Management at ServiceNow. Tracy has previously held roles such as National Account Manager at Charter Communications and Enterprise Account Executive at Crown Castle, where they focused on building strong customer relationships and developing complex infrastructure solutions. Throughout their career, Tracy has demonstrated a customer-centric approach and a commitment to enhancing client success through business analysis and strategic support.