Andy Knowles

Andy Knowles is a CRM and marketing leader with a strong focus on customer-centric strategies and operational excellence. They have extensive experience in leading teams and leveraging data to create tailored solutions, previously holding key roles at Hibu, Yell, and RAPP, where they oversaw significant client portfolios and developed technical roadmaps for customer journeys. Currently, Andy serves as the Data and Insight Lead at Serviceplan Group and continues their education in Engineering at Somerset College of Arts and Technology. With a proven track record of enhancing customer satisfaction metrics, Andy remains committed to integrating technology-driven strategies that prioritize personalization and relevancy.