Charissa V. is currently the Customer Journey Director at Serviceplan Group, where they focus on enhancing client engagement. They previously held the position of Content Insights Manager at DPG Media Nederland from 2021 to 2024, managing marketing initiatives for acquisition and retention. Earlier in their career, Charissa worked as a Sr. Digital Consultant and Digital Media Planner, engaging with multinational clients and evaluating media strategies. They also operated as a self-employed Online Marketeer and contributed to digital media campaigns at Blue Print Media and Havas.
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