Shon Goodman is a Program Manager at ServicePoint IT with over 25 years of leadership experience in telecommunications, management, and customer service. They previously served as Director of Operations at Genesis Networks Enterprises, leading a division that generated over $10 million annually and managing 35 team members. Shon's background includes roles such as Project Manager for HARVARD TECHNOLOGIES LTD, where they oversaw multiple accounts and managed teams, and as a Senior Field Service Engineer at Goodman Networks. Shon holds an education from Texas State Technical College Harlingen.
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