Darren Carter

Darren Carter is an experienced Test Analyst with a career spanning over 17 years in the energy sector, currently employed at ServicePower since April 2014. Previously, Darren worked at British Gas from June 2006 to March 2014, where significant contributions included testing and deploying a front-end wizard for the Home Move contact center and creating test scripts based on user stories. Roles at British Gas also encompassed responsibilities such as an Energy First Advocate, where the focus was on identifying account issues, and working as an Account Manager in the Mid-Complaints Team to manage customer complaints. Education includes a National Diploma in Retail Management from Wigan and Leigh College and nine GCSEs from Walkden High School.